pc999 Terms and Conditions

1.1 Applicability

By accessing, browsing, or using any service on the pc999 platform, you are considered to have read, understood, and agreed to these Terms in full. If you do not agree with any part of these Terms, please stop using the platform.

1.2 Description of Services

pc999 provides online sports betting, casino games, slots, live dealer games, and related entertainment services. The platform operates using SSL encryption and follows fair play principles. All games and betting activities are conducted in a secure environment.

1.3 Language and Communication

pc999 provides 24/7 customer support in Bengali for the convenience of players in Bangladesh. For contact, use live chat or email ([email protected]). All official communications will be handled according to Bangladesh Standard Time (BST, UTC+6).

2.1 Registration Process

To open an account at pc999, you must provide accurate and complete information. Each individual may operate only one account. Opening multiple accounts is strictly prohibited and all associated accounts may be closed.

2.2 Accuracy of Information

All information provided at the time of registration must be truthful, accurate, and complete. If false information is provided, the account will be permanently closed and any balance held may be forfeited. If you need to update your information, please contact customer support.

2.3 Account Security

It is your responsibility to keep your account login details (username and password) confidential. Notify us immediately via live chat of any unauthorized use of your account. pc999 will not be held responsible for any loss resulting from use by a third party.

3.1 Age Requirement

You must be at least 21 years old to register and participate at pc999. By registering, you confirm that you are aged 21 or above. Age verification may require submission of a copy of your national identity card or passport. Participation by minors is strictly prohibited.

3.2 Geographic Eligibility

pc999 provides services for players in Bangladesh. Services may be restricted for certain countries or regions. Users are responsible for ensuring that participation in online betting activities is lawful from their location.

3.3 Self-Exclusion List

If a person has voluntarily applied for self-exclusion due to a gambling problem, they are not eligible to operate an account on the pc999 platform. If such a registration is identified, the account will be closed immediately.

4.1 Deposit Terms

The minimum deposit amount at pc999 is ৳200 (two hundred taka) for each payment method. Deposits can be made using bKash, Nagad, Rocket, or Upay. Deposits are generally credited to the account instantly. For any technical issues, contact live chat and keep proof of the transaction.

• Minimum deposit: ৳200 (all methods)
• Accepted methods: bKash, Nagad, Rocket, Upay
• Deposits must be made from your own mobile banking account
• Deposits through third parties are not accepted

4.2 Withdrawal Terms

The minimum withdrawal amount from pc999 is ৳500 (five hundred taka). Withdrawal requests generally take 5 to 30 minutes to process. Identity verification may need to be completed before a withdrawal is finalized. The withdrawal method must match the deposit method.

• Minimum withdrawal: ৳500 (all methods)
• Processing time: 5-30 minutes
• Withdrawals can only be made to an account registered in your own name
• Wagering requirements must be met before withdrawing bonus balance

4.3 Currency and Transaction Limits

All transactions will be completed in Bangladeshi Taka (BDT / ৳). pc999 reserves the right to set or change transaction limits at any time. If a suspicious transaction is identified, it may be held for review.

5.1 Welcome Bonus

A 100% bonus on the first deposit at pc999 is available up to a maximum of ৳15,000. To claim this bonus, make your first deposit after completing registration. The bonus amount will be credited to the account automatically.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 20 times (20x). This means the bonus amount must be wagered 20 times before it becomes withdrawable. For example, if you receive a ৳1,000 bonus, you must place ৳20,000 in bets before it can be withdrawn.

• Wagering requirement: 20 times (on the bonus amount)
• Bets on certain games may be included in wagering calculations
• The time limit for meeting wagering requirements will be stated in the specific promotion
• Multiple bonuses cannot be used at the same time

5.3 VIP Program

pc999's VIP program has three tiers: Bronze, Silver, and Gold. Bronze members receive a weekly cashback of up to 0.4%, Silver members up to 0.8%, and Gold members up to 1.2%. Moving to a higher tier is possible through regular play.

5.4 General Bonus Terms

The following general terms apply to all bonus and promotion offers:

• Bonus offers apply to eligible accounts only
• pc999 reserves the right to modify or cancel the bonus program at any time
• If evidence of bonus abuse is found, the account may be closed
• The specific terms of each bonus offer will be stated alongside the offer
• In any dispute regarding bonuses, pc999's decision will be considered final

6.1 General Gaming Rules

All games on the pc999 platform operate according to fair play principles. Game outcomes are determined through Random Number Generator (RNG) technology, which is fully impartial and verifiable. If a game is cancelled due to a technical error, all bets will be refunded.

6.2 Sports Betting Rules

The following rules apply to sports betting:

• Once a bet is confirmed, it cannot be changed or cancelled
• If an event is cancelled, the related bet will be voided and the stake returned
• If the scheduled time of an event changes, action will be taken in accordance with standard rules
• In the case of a disputed result, the official result will be considered final
• pc999 reserves the right to void bets accepted at clearly incorrect odds

6.3 Live Casino Rules

For live dealer games, game rules and payout tables will be stated on the specific game page. If a problem arises due to a disconnection, a review of the game history will be used to reach the correct decision. The dealer's decision is final, but customer support may be contacted in disputed situations.

7.1 Fraud and Manipulation

The following activities are strictly prohibited on the pc999 platform:

• Operating an account using a false identity or false age
• Opening or operating multiple accounts
• Placing bets in a deliberate pattern with the intent to abuse bonuses
• Attempting to influence the outcome of games
• Exploiting technical errors or bugs to gain an unfair advantage
• Using automated software or bots

7.2 Anti-Money Laundering Policy

pc999 actively works to prevent money laundering. If any suspicious financial activity is identified, the account will be suspended immediately and the relevant authorities may be notified. All players may be required to participate in the KYC (Know Your Customer) process.

8.1 Account Suspension by pc999

pc999 reserves the right to suspend or close an account without prior notice in the following circumstances:

• If a violation of any of these Terms is identified
• If fraudulent activity is suspected
• If evidence of false information being provided is found
• If there is suspicion that a minor is using the account
• Due to legal or regulatory requirements

8.2 Account Closure by the Player

Any player may request voluntary closure of their account via live chat or email. Complete all pending withdrawals before submitting a closure request. If you wish to close your account for responsible gaming reasons, please use the self-exclusion feature.

9.1 Responsible Gaming Commitment

pc999 is firmly committed to responsible gambling. We believe that gambling should be an entertainment activity, not a source of financial stress. We provide various features to protect our players.

9.2 Self-Limitation Features

Players may use the following self-limitation features:

• Set deposit limits (daily / weekly / monthly)
• Set loss limits
• Set session time limits
• Take a temporary break from the account for a set period
• Permanent self-exclusion

Visit the Responsible Gaming page or contact us via live chat to use these features.

9.3 Identifying Problem Gambling

If you or someone you know is struggling with a gambling problem, seek help immediately. The following signs may indicate problem gambling: placing bets beyond a set budget, placing more bets in an attempt to recover lost money, or gambling causing problems at home or at work. Contact our support team for help.

10.1 Data Collection

pc999 collects various personal information during the registration process and while using the platform. This information is used for service delivery, identity verification, and security purposes. Please read our Privacy Policy for details on how data is collected and used.

10.2 Data Protection

pc999 uses SSL encryption technology to protect your personal and financial information. We do not sell your personal information to any third parties. Information may be disclosed when required by law or at the request of a regulatory authority.

10.3 Cookie Policy

pc999 uses cookies to keep the website running smoothly. Cookies store session information through your browser and help improve the user experience. You can manage cookie settings through your browser preferences.

11.1 Service Guarantee

pc999 strives to provide uninterrupted and error-free service, however temporary disruptions may occur due to technical reasons. The platform may be temporarily unavailable due to maintenance, server upgrades, or third-party service issues.

11.2 Player Responsibility

Each player is responsible for their own decisions. pc999 is not liable for betting outcomes or financial losses. Players are responsible for setting their own betting limits and budget. In the event of issues caused by technical errors, we will endeavour to provide a fair resolution.

11.3 Third-Party Services

The pc999 platform uses third-party services from game providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, Microgaming, NetEnt, etc.). The terms and conditions of these providers may apply. pc999's liability for disruptions caused by third-party issues is limited.

12.1 Right to Make Changes

pc999 reserves the right to modify these terms and conditions at any time. For significant changes, we will endeavour to notify players in advance. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Notification of Changes

For significant changes to the terms and conditions, pc999 will notify players in the following ways:

• Displaying a site notice on the platform
• Sending a message to the registered email address
• Displaying a notification at login

12.3 Applicable Law & Dispute Resolution

Any disputes arising from these terms and conditions will first be addressed through negotiation. If you have any disagreement on any matter, please contact us via live chat or at [email protected]. Our customer service team is available 24/7 according to Bangladesh Standard Time (BST).